Collection Bureau of America, Ltd. (also referenced below as we, our, and us) is delivering this Privacy Notice to you to generally describe the nonpublic personal and financial information we gather about you, and our privacy practices relating to such information and how those practices relate to the protection, use and disclosure of your nonpublic personal information (your “Customer Information”). Please carefully read this Privacy Notice.
We are a debt collection agency attempting to collect a debt and any and all information obtained will be used for that purpose.
What Information Do We Collect?
We collect Customer Information about you from the following sources:
• Information we receive from you on applications or other forms. This information may include:
o Your name
o Social Security Number
o Telephone number
o Other relevant information that you provide
• Information we receive about your account transactions with us or others including
the original creditors. This may include information such as :
o Account balance
o Payment history
o Account activity
How Do We Use Your Information?
We do not use Customer Information we have obtained about you for any purpose other than to service or manage your account(s) in the ordinary course of our business.
We do not share Customer Information we have obtained about you with affiliates or non-affiliated third parties except to the extent necessary to aid us in servicing or managing your account(s) in the ordinary course of our business, such as:
o to the original creditors;
o to companies that provide mailing services to us; and
o to service providers that help us administer our database containing your account.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Vermont and California Residents
We will not disclose your Consumer Information to affiliates or non-affiliated third parties except as provided above, in compliance with the requirements of Vermont and California law.